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My son purchased shoes at Footlocker online yesterday. He gave his gift card # and thought the purchase went through. He got an email from Footlocker stating that the order was cancelled and to call their payment department. He wasn't able to call so I called and I was...
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1.0
#1099391
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On 08/06/17 I took my son to our local store to get the shoes he wanted for back to school so we could take advantage of the TAX FREE holiday and save a few dollars. The staff at the store were rude and inconsiderate and wasted my time trying to sell my kid the shoes...
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1.0
I liked
  • Option to order online
I didn't like
  • That ordering online is a waste of time
#1085337
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Ordered shoes for my son's birthday, received confirmation they would arrive in 5-6 days and then received noticed they were out of the shoes 1 day prior to my son's birthday. Not a well run company in my opinion and no offer from them to make things right. Not a...
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1.0
#1073125
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Foot Locker - You take our orders then ....Make US work on phone for it

Foot Locker
#1091876
Come into store order sneakers no problem, pay for it . Follow up for them to be shipped to store and told none left few days . Store confused as me the customer. Many hours on phone to follow up . Someone cancelled order . Poor service from customer service. Just ridiculous. Not fair ! Too much stress !!!!
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Short Review on November 18, 2016

Foot Locker
#957484
/EXPENSIVE/ found 30- dollars less on amazon than the original on foot locker
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Foot Locker Customer Care Review

Foot Locker
#907455
1.0
Details
Hamilton ontario limeridge mall kids foot locker. Awful idiotic, self absorbed and dense employees. Dont watse your time hoping theyll sell you shoes for your kid.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Nike Shocks Review

Foot Locker
#896862
1.0
Details
Cherry Hill Lady Foot Locker This gentleman gave me a hard time to return a sneaker.I had the receipt and my drivers license I D .Im so pissed with this Cherry Hill Foot Locker
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Hello im a customer that frequently visits your stores with having a 14 boy his feet are always growing. I went into one of your stores to purchase a pear of sneakers the young woman was extremely rude on her phone the entire time. I kindly asked her to please put it...
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4.4
Dartmouth, Massachusetts
I didn't like
  • Keep cell phones off when at work
#1068871
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Customer service is ridiculous when you called the 866-302-9437. Footlocker has been in business for year. I have four children and shopping there for years. I placed an order online and they sent an order without a door number. I had this account for years but they...
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2.4
#1020394
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Ordered my daughter a pair of Chuck Taylor's for Christmas Dec 3, 2016. Was notified they were delivered Dec 13, 2016. Came home to no delivery. Notified Fed Ex and Foot Locker. Foot Locker stated they would ship me out another pair in time for Christmas. I waited...
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1.2
#986763
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We bought a pair of Jordan shoes on the 27th of December, 2016. On the the website it promised that it would get here in 5-7 business days. 6 days later we checked on the progress of the shoe and it said that it was preparing to ship out. However, today on January 4,...
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1.0
I didn't like
  • Promised discount unavailable
  • Horrified
  • Fact that the item was removed from my cart
#985553
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I had the worst customer service experience over the phone with the manager at foot locker on Ste-Catherine street in Motreal. I called the store aroup 3pm and i had a simple question, i wanted to now if they could put pants aside for me. Since i was working downtown...
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#982413
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After leaving your location on East Broad Street in Columbus Ohio ,It's very upsetting that my name was entered roll into a raffle and I was then called to my name was pulled, as I go to pick up my shoes the associate looks me and my eyes "NOPE, I only have girls names...
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2.8
#975113
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ordered my shoes and they confirmed my shipping address and in the end send my shoes to a wrong similar address and delivered successfully! Is there a same me in that address as well?? how hard could it be to fill in a shipping label? Oh, I forgot they need 10days to...
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Anonymous
Anonymous

There is always an issue when I order from them. Last time my shoes were lost on a shipment. Customer service did not care and showed no empathy.

1.0
#957663
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