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My son purchased shoes at Footlocker online yesterday. He gave his gift card # and thought the purchase went through. He got an email from Footlocker stating that the order was cancelled and to call their payment department. He wasn't able to call so I called and I was...
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1.0
#1099391
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On 08/06/17 I took my son to our local store to get the shoes he wanted for back to school so we could take advantage of the TAX FREE holiday and save a few dollars. The staff at the store were rude and inconsiderate and wasted my time trying to sell my kid the shoes...
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1.0
I liked
  • Option to order online
I didn't like
  • That ordering online is a waste of time
#1085337
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Ordered shoes for my son's birthday, received confirmation they would arrive in 5-6 days and then received noticed they were out of the shoes 1 day prior to my son's birthday. Not a well run company in my opinion and no offer from them to make things right. Not a...
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1.0
#1073125
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Foot Locker - Complaint

Foot Locker
#1123905
1.2
Details
I went to your champs in boulvard mall in amherst ny i was treated very rude and made fun of and i had a witness with my girlfriend yvonne and a manager Ross was very rude ive called Jim Gorden he never returned my call this is very unprofessional and rude i recorded him live on facebook and audio recorded him i would like a call 7163811422
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Foot Locker - Nothing

Foot Locker
#1121162
No body pick up
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Foot Locker - Bad Management

Foot Locker
#1114649
Mike had very bad customer service after complaining to him about another employee he made it seem like whatever I said did not matter and walked away for me
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Foot Locker - Bad workers

Foot Locker
#1114645
Terrible customer service from ivanna I will make sure to never spend another penny in Cambridge footlocker
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Hello im a customer that frequently visits your stores with having a 14 boy his feet are always growing. I went into one of your stores to purchase a pear of sneakers the young woman was extremely rude on her phone the entire time. I kindly asked her to please put it...
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4.4
Dartmouth, Massachusetts
I didn't like
  • Keep cell phones off when at work
#1068871
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Customer service is ridiculous when you called the 866-302-9437. Footlocker has been in business for year. I have four children and shopping there for years. I placed an order online and they sent an order without a door number. I had this account for years but they...
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2.4
#1020394
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Ordered my daughter a pair of Chuck Taylor's for Christmas Dec 3, 2016. Was notified they were delivered Dec 13, 2016. Came home to no delivery. Notified Fed Ex and Foot Locker. Foot Locker stated they would ship me out another pair in time for Christmas. I waited...
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1.2
#986763
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We bought a pair of Jordan shoes on the 27th of December, 2016. On the the website it promised that it would get here in 5-7 business days. 6 days later we checked on the progress of the shoe and it said that it was preparing to ship out. However, today on January 4,...
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1.0
I didn't like
  • Very very rude employees
  • Promised discount unavailable
  • Customer service proposes no solution and wastes your time
#985553
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I had the worst customer service experience over the phone with the manager at foot locker on Ste-Catherine street in Motreal. I called the store aroup 3pm and i had a simple question, i wanted to now if they could put pants aside for me. Since i was working downtown...
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#982413
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After leaving your location on East Broad Street in Columbus Ohio ,It's very upsetting that my name was entered roll into a raffle and I was then called to my name was pulled, as I go to pick up my shoes the associate looks me and my eyes "NOPE, I only have girls names...
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2.8
#975113
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Contact Foot Locker

Mailing Address:
Footlocker.com, Inc.
PO Box 8066 111 South 1st Avenue
Wausau, Wisconsin 54402-8066
United States
Phone:
(800) 991-6815
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ordered my shoes and they confirmed my shipping address and in the end send my shoes to a wrong similar address and delivered successfully! Is there a same me in that address as well?? how hard could it be to fill in a shipping label? Oh, I forgot they need 10days to...
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Anonymous
Anonymous

There is always an issue when I order from them. Last time my shoes were lost on a shipment. Customer service did not care and showed no empathy.

1.0
#957663
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