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Foot Locker - Jordan Airs Eyelet Rips
Foot Locker - Jordan Airs Eyelet Rips
I purchased $165.00 pair of Jordan Airs for my 12 year old son to be worn inside at school. Not even 2 months later the eyelet ripped and part of the shoe tore. I went to Footlocker and they wouldn't do anything for me. I called Footlocker customer service and told...
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Anonymous
Layzia

Call the direct maker of the shoe corporate number Google it and they will tell you to send the shoes in

Anonymous
Henley

Lmao what the ***? How is FOOTLOCKER the one to be holding responsible when they’re not the ones who make the shoes??? What kind of an idiot do you have to be to believe that?

1.4
Prince Albert, Saskatchewan
#1142488
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Got some shoes and the eyelet tore after 2 wearings. I didnt have the box to return so they wouldnt exchange. i also called before returning and was assured they can exchange, so this was a huge waste of my time when i was turned down at the store. I should mention the...
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#1140391
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My son purchased shoes at Footlocker online yesterday. He gave his gift card # and thought the purchase went through. He got an email from Footlocker stating that the order was cancelled and to call their payment department. He wasn't able to call so I called and I was...
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1.0
#1099391
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Foot Locker - Pretty decent

Foot Locker
#1167757
3.0
Details
Went into footlocker on Sunday January 7th 2018, ordered my shoes and they told me they would be delivered to my house by Wednesday January 10th. It’s now Friday January 12th and my shoes still have not arrived
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
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Staff
Value for money
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Foot Locker - Not good

Foot Locker
#1149150
No one answered the phone
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Foot Locker - Complaint

Foot Locker
#1123905
1.2
Details
I went to your champs in boulvard mall in amherst ny i was treated very rude and made fun of and i had a witness with my girlfriend yvonne and a manager Ross was very rude ive called Jim Gorden he never returned my call this is very unprofessional and rude i recorded him live on facebook and audio recorded him i would like a call 7163811422
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Foot Locker - Nothing

Foot Locker
#1121162
No body pick up
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On 08/06/17 I took my son to our local store to get the shoes he wanted for back to school so we could take advantage of the TAX FREE holiday and save a few dollars. The staff at the store were rude and inconsiderate and wasted my time trying to sell my kid the shoes...
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1.0
I liked
  • Option to order online
I didn't like
  • That ordering online is a waste of time
#1085337
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Ordered shoes for my son's birthday, received confirmation they would arrive in 5-6 days and then received noticed they were out of the shoes 1 day prior to my son's birthday. Not a well run company in my opinion and no offer from them to make things right. Not a...
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1.0
#1073125
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Hello im a customer that frequently visits your stores with having a 14 boy his feet are always growing. I went into one of your stores to purchase a pear of sneakers the young woman was extremely rude on her phone the entire time. I kindly asked her to please put it...
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4.4
Dartmouth, Massachusetts
I didn't like
  • Keep cell phones off when at work
#1068871
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Customer service is ridiculous when you called the 866-302-9437. Footlocker has been in business for year. I have four children and shopping there for years. I placed an order online and they sent an order without a door number. I had this account for years but they...
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2.4
#1020394
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Ordered my daughter a pair of Chuck Taylor's for Christmas Dec 3, 2016. Was notified they were delivered Dec 13, 2016. Came home to no delivery. Notified Fed Ex and Foot Locker. Foot Locker stated they would ship me out another pair in time for Christmas. I waited...
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1.2
#986763
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We bought a pair of Jordan shoes on the 27th of December, 2016. On the the website it promised that it would get here in 5-7 business days. 6 days later we checked on the progress of the shoe and it said that it was preparing to ship out. However, today on January 4,...
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1.0
I didn't like
  • Horrified
  • Promised discount unavailable
  • Very very rude employees
#985553
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Contact Foot Locker

Mailing Address:
Footlocker.com, Inc.
PO Box 8066 111 South 1st Avenue
Wausau, Wisconsin 54402-8066
United States
Phone:
(800) 991-6815
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I had the worst customer service experience over the phone with the manager at foot locker on Ste-Catherine street in Motreal. I called the store aroup 3pm and i had a simple question, i wanted to now if they could put pants aside for me. Since i was working downtown...
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#982413
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